FAQ

1st shop “OKINAWA SOBA EIBUN”
The very first EIBUN, filled with the owner's passion. Our main shop in Tsuboya.

2nd shop “STAND EIBUN”
A shop aiming to expand the possibilities and interpretation of Okinawa soba. It offers shop-exclusive items such as “curry beef and bean sprouts soba.”

3rd shop “EIBUN tsuboya”
A stand-and-eat soba shop, rare for Okinawa soba and almost like an art gallery, taking the expanded interpretation we couldn't fully realize at the 2nd shop even further.

4th shop “EIBUN palette”
The first Okinawa soba shop designed by Kengo Kuma & Associates — a flagship shop aimed at customers from overseas, with vegan menu items and more.

They vary by shop. For details, please check each shop's official Instagram.

· OKINAWA SOBA EIBUN (1st shop)
· STAND EIBUN (2nd shop)
· EIBUN tsuboya (3rd shop)
· EIBUN palette (4th shop)

Yes, children are welcome.
Guests aged 10 and over are asked to order one bowl each.

Guests aged 10 and over are asked to order one bowl each.

Sharing is allowed.
However, guests aged 10 and over are each asked to order at least one noodle dish.

For food-hygiene reasons, this is not permitted.
You may take home “juicy” (Okinawan seasoned rice).

For food-hygiene reasons, we do not offer these as takeout.

For food-hygiene reasons, we do not offer takeout.

Please refrain from eating or drinking items purchased elsewhere inside our shops.
(Baby food and the like are permitted.)

We do not provide money exchange.

Only the 1st shop “OKINAWA SOBA EIBUN” accepts online reservations (TableCheck), for 11:00–16:00. Reservation slots up to 7 days ahead open every day at midnight. Reservations use a Fast Pass (a system that lets you enter on a priority basis without lining up).
https://www.tablecheck.com/shops/soba-eibun/reserve

A fee of ¥390 per person applies when a reservation is confirmed, and it is non-refundable, including in the event of cancellation.
By specifying your arrival time in advance, the Fast Pass system lets us seat you on a priority basis. It is not a guaranteed seat reservation, so during busy times there may still be a wait. Please understand this in advance.

The 2nd shop “STAND EIBUN” uses a sign-in sheet. Please write your name on the waiting list at the entrance.
The 3rd shop “EIBUN tsuboya” is stand-and-eat style, so you can usually enter relatively smoothly. There is no sign-in sheet.
The 4th shop “EIBUN palette” uses a ticket machine at the entrance; guests are seated in ticket order.

Only the 1st shop “OKINAWA SOBA EIBUN” opens online reservations (TableCheck) every day at midnight, up to 7 days ahead (for 11:00–16:00).
Reservations use a Fast Pass (a system that lets you enter on a priority basis without lining up).
https://www.tablecheck.com/shops/soba-eibun/reserve

The 1st shop “OKINAWA SOBA EIBUN” also seats same-day guests. The same-day line uses a sign-in sheet starting at 8:00 a.m.
The 2nd shop “STAND EIBUN” uses a sign-in sheet. Please write your name on the waiting list at the entrance.
The 3rd shop “EIBUN tsuboya” is stand-and-eat style, so you can usually enter relatively smoothly. There is no sign-in sheet.
The 4th shop “EIBUN palette” uses a ticket machine at the entrance; guests are seated in ticket order.

At the 1st shop “OKINAWA SOBA EIBUN,” after 16:00 you can usually enter relatively smoothly even without a reservation. Opening hours are until 20:00 (last order 19:30).

Yes, it is a separate charge.
It is the fee for the Fast Pass (a system that lets you enter on a priority basis without lining up) that seats you on a priority basis when you specify your arrival time in advance.
A fee of ¥390 per person applies when a reservation is confirmed, and it is non-refundable, including in the event of cancellation.
This is priority seating via Fast Pass, not a guaranteed seat reservation, so during busy times there may be a wait. Please understand this in advance.
A reservation is confirmed only after you agree to the above (by checking the consent box).

There is no refund.
It is the fee for the Fast Pass (a system that lets you enter on a priority basis without lining up).

A reservation via TableCheck is completed only after you have read the “Notice from the restaurant” and agreed to its contents.

The reservation fee does not include the cost of food and drinks.
The full amount for food and drinks is payable when you visit.

First, please check whether there is a system outage on the online reservation service (TableCheck).

If there is no system outage, the following causes are possible.

・Credit card error
　Insufficient available balance, an expired card, or a conflict with your card's security policy

・Input or selection error
　A required field left blank, or no seats left on the date you selected

・Connection or environment issue
　An unstable internet connection, or an unsupported browser

If a specific error message other than the above is shown, we are sorry for the trouble, but please let us know the details of the error.

Please note that reservations are accepted only through online reservation (TableCheck).
We do not accept reservations by phone, email, Instagram DM, or similar. Please understand this in advance.

Because credit card and other personal information must be entered, EIBUN staff cannot make or proxy a reservation on your behalf.

A fee of ¥390 per person applies when a reservation is confirmed, and it is non-refundable upon cancellation for any reason, including flight cancellations or illness. Please understand this in advance.

After you book via online reservation (TableCheck), a confirmation email is sent automatically to the email address you entered (a required field).
First, please check whether the confirmation email has gone into your junk or spam folder.

If you have not received the confirmation email, the email address you entered may have contained an error.

We will check your reservation status, so please let us know the following.

・The name used for the reservation
・The date and time of the reservation
・The number of people

We will check and let you know the status of your reservation.

A reservation via TableCheck is completed only after you have read the “Notice from the restaurant” and agreed to its contents.

After your reservation is completed, we cannot change the date for any reason (including flight cancellations, illness, etc.).
If you need to change the date, we are very sorry, but please cancel once on TableCheck and make a new reservation.
We do not accept changes by phone, email, Instagram DM, or similar. Please understand this in advance.

Please note that the reservation fee (¥390) is incurred at the moment your TableCheck reservation is completed.
If you cancel your current reservation and make a new one, the reservation fee (¥390) applies each time.
Once a reservation is completed, the reservation fee is non-refundable for any reason. Please understand this in advance.

In addition, for no-shows we charge the following cancellation fee.
・No-show: ¥1,000 per person

A reservation via TableCheck is completed only after you have read the “Notice from the restaurant” and agreed to its contents.

After your reservation is completed, we cannot change the time for any reason (including flight cancellations, illness, etc.).
If you need to change the time, we are very sorry, but please cancel once on TableCheck and make a new reservation.
We do not accept changes by phone, email, Instagram DM, or similar. Please understand this in advance.

Please note that the reservation fee (¥390) is incurred at the moment your TableCheck reservation is completed.
If you cancel your current reservation and make a new one, the reservation fee (¥390) applies each time.
Once a reservation is completed, the reservation fee is non-refundable for any reason. Please understand this in advance.

If you will be more than 10 minutes late for your reservation time, please contact us by email or similar and we will accommodate you.
When you arrive, please tell our staff that you are running late (no cancellation fee applies).

In addition, for no-shows we charge the following cancellation fee.
・No-show: ¥1,000 per person

A reservation via TableCheck is completed only after you have read the “Notice from the restaurant” and agreed to its contents.

After your reservation is completed, we cannot change the number of people for any reason (including flight cancellations, illness, etc.).
If you need to change the number of people, we are very sorry, but please cancel once on TableCheck and make a new reservation.
We do not accept changes by phone, email, Instagram DM, or similar. Please understand this in advance.

Please note that the reservation fee (¥390) is incurred at the moment your TableCheck reservation is completed.
If you cancel your current reservation and make a new one, the reservation fee (¥390) applies each time.
Once a reservation is completed, the reservation fee is non-refundable for any reason. Please understand this in advance.

In addition, for no-shows we charge the following cancellation fee.
・No-show: ¥1,000 per person

We do not accept cancellations by phone, email, Instagram DM, or similar.
We are sorry for the trouble, but please cancel your reservation yourself on TableCheck.

For no-shows we charge the following cancellation fee.
・No-show: ¥1,000 per person

First, please check whether there is a system outage on the online reservation service (TableCheck).

If there is no system outage, the main reasons you may be unable to log in, and what to do, are as follows.

・Your account is locked after repeated incorrect entries
　Cause: After 5 consecutive failed login attempts, the account is locked automatically.
　Solution: An unlock email is sent from “no-reply@tablecheck.com” to your registered email address. Please click “Unlock your account” in that email.

・On iPhone (Safari), the login button is greyed out and cannot be tapped
　Cause: On Safari in iOS 17 or later, when using linked external account logins such as Google or Yahoo!, the button stops responding if the pop-up blocker is enabled.
　Solution: On your iPhone, go to Settings > Safari > Block Pop-ups, turn it off, and try again.

・Social login (Facebook, Yahoo!, etc.) does not work in the app
　Cause: Depending on the version of the TableCheck app, some social account logins may not work correctly.
　Solution: Instead of the app, please open the official TableCheck site in a web browser such as Safari or Chrome and try logging in.

・Password requirements have changed (if you registered some time ago)
　Cause: With TableCheck's strengthened security, the minimum password length has changed to 12 characters or more (a combination of uppercase and lowercase letters, numbers, and symbols). An older, simpler password may be rejected.
　Solution: Please reset it from the “Forgot your password?” link.

If none of the above resolves the issue, we are sorry for the trouble, but please let us know what error appears on the login screen (for example, the button cannot be pressed, or it says the password is incorrect), and which device you are using (iPhone / Android / computer).

Please note that, to prevent problems, EIBUN staff cannot cancel a reservation on your behalf.
We are sorry for the trouble, but please cancel your reservation yourself on TableCheck.
We do not accept cancellations by phone, email, Instagram DM, or similar. Please understand this in advance.

A fee of ¥390 per person applies when a reservation is confirmed, and it is non-refundable upon cancellation for any reason, including flight cancellations or illness. Please understand this in advance.

In addition, for no-shows we charge the following cancellation fee.
・No-show: ¥1,000 per person

A reservation via TableCheck is completed only after you have read the “Notice from the restaurant” and agreed to its contents.

Due to the limited number of seats, for reservations of 3 or more people (including children), we may seat you separately depending on how busy the restaurant is.
There are times when we can seat everyone together, but we cannot guarantee it. Please understand this in advance.

Due to the limited number of seats, reservations are taken in 30-minute slots, with roughly 5–6 guests per slot.
For this reason, we cannot seat you at the same time.
Each party will be seated at the time of its own reservation.

It varies by shop. For details, please check each shop's official Instagram.

· OKINAWA SOBA EIBUN (1st shop)
· STAND EIBUN (2nd shop)
· EIBUN tsuboya (3rd shop)
· EIBUN palette (4th shop)

With “Okinawa soba,” the menu name changes according to the toppings placed on top. The difference is simply the toppings on the soba.

“Soki” refers to hon-soki: bone-in spare ribs, which are called “soki” in the Okinawan language.
“Nankotsu soki” is the cartilage around those spare ribs; when simmered it becomes meltingly tender and entirely edible.

It is a traditional Okinawan seasoned rice cooked together with ingredients.

It is a traditional Okinawan spicy seasoning made by steeping Okinawan island chili peppers in awamori (Okinawan distilled spirit). Known as a classic condiment for Okinawa soba, it is characterized by its distinctive heat and the rich aroma of awamori.

It is an original house-made condiment we developed, combining sesame and vinegar. Unlike koregusu (island chili peppers steeped in awamori), it is characterized by the nuttiness of sesame oil and a touch of acidity, and is popular as a way to change up the flavor of Okinawa soba.

By definition, “Okinawa soba” noodles are boiled once and then coated with oil.
We call these our “EIBUN noodles.”
Fresh (nama) noodles are closer to ramen or udon and refer to noodles that have been made but “not yet boiled.” The difference is that fresh noodles have a chewier, more springy texture.

It depends on the type of soba you order and on your own preference, but for first-time guests we recommend the “EIBUN noodles,” made by the traditional Okinawa soba method.
For your second visit and beyond, you might try the fresh noodles, fuchiba (mugwort) noodles, or squid-ink noodles. For jelly soba, we recommend the fresh noodles.

Eggs and dairy are not included.
However, eggs are prepared in the same kitchen.

For allergen information, please see the Allergen page.

Pork is used in all menu items (except vegan products).
Because the broth is made from pork, the “juicy” rice also contains pork extract.
Beef is included in the beef-and-bean-sprout soba.
At the 4th shop “EIBUN palette,” we offer “vegan soba” made using only plant-based ingredients.

Refrigerated products keep for 7 days from the time they are packed.
Room-temperature products (“THIS IS OKINAWA SOBA”) keep for 1 year.

For refrigerated products, the soup, noodles, and meat can all be frozen.
If you freeze the products as soon as they arrive, you can enjoy them at their best for about 1 month.

As long as the soup and meat are frozen, they act as cooling packs, so you can carry them for 6–7 hours.

Yes, it can be brought on board (except on international flights).

Yes, they can be shipped. Normally, products ship 2–3 business days after your order.
Shipping may be delayed due to weather such as typhoons, or due to order volume.

Because we prepare everything by hand, we currently prepare and ship orders in the order received.
On weekends and holidays, during couriers' busy seasons, over the year-end and New Year period, and in bad weather, delivery may be delayed due to delivery and traffic conditions.
Except for year-end soba orders, date specification is not available (time specification is available).